Cookie Policy

Learn about the cookies we use and how to manage them

Cookie Policy

Fox Transport & Installations

Last Updated: December 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow a website to recognise your device and store some information about your preferences or past actions.

2. How We Use Cookies

We use cookies on our website to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our website's functionality and user experience
  • Analyse website traffic and usage patterns
  • Provide relevant content and information

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Examples:

  • Session management cookies
  • Security cookies
  • Load balancing cookies

Legal Basis: These cookies are necessary for the website to function and do not require consent under GDPR.

Retention: Session cookies (deleted when you close your browser) or up to 12 months.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

  • Language preference cookies
  • User interface customisation cookies
  • Chat widget cookies

Legal Basis: Consent (where required) or legitimate interests.

Retention: Up to 12 months.

3.3 Analytical/Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

  • Google Analytics cookies
  • Page view tracking
  • User journey analysis

Legal Basis: Consent (where required by GDPR).

Retention: Up to 26 months (Google Analytics default).

Third-Party Provider: Google Analytics

4. Third-Party Cookies

We use the following third-party services that may set cookies:

4.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information such as:

  • How you arrived at our website
  • Pages you visit and time spent on pages
  • Your approximate location (country/city level)
  • Device and browser information

Google's Privacy Policy: https://policies.google.com/privacy

Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Other Third-Party Services

We may use other third-party services that set cookies. We will update this policy if we add new services.

5. Managing Cookies

5.1 Cookie Consent

When you first visit our website, you will see a cookie banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

You can change your cookie preferences at any time by clicking the cookie settings link in the footer of our website.

5.2 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • See what cookies you have and delete them individually
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close your browser
  • Be notified when a website sets a cookie

Note: Blocking cookies may impact your experience on our website. Some features may not function properly if cookies are disabled.

5.3 Browser-Specific Instructions

Google Chrome:

  1. Click the three dots menu (top right)
  2. Select "Settings"
  3. Click "Privacy and security"
  4. Click "Cookies and other site data"
  5. Choose your preferred settings

Mozilla Firefox:

  1. Click the menu button (top right)
  2. Select "Settings"
  3. Click "Privacy & Security"
  4. Under "Cookies and Site Data", choose your preferred settings

Safari:

  1. Click "Safari" in the menu bar
  2. Select "Preferences"
  3. Click "Privacy"
  4. Choose your preferred cookie settings

Microsoft Edge:

  1. Click the three dots menu (top right)
  2. Select "Settings"
  3. Click "Cookies and site permissions"
  4. Click "Cookies and site data"
  5. Choose your preferred settings

6. Disabling Cookies

If you disable cookies, some features of our website may not function properly:

  • You may need to re-enter information
  • Some interactive features may not work
  • Website performance may be affected
  • Personalisation features will not be available

7. Cookies We Currently Use

Cookie Name Purpose Type Duration
Session cookies Essential website functionality Strictly Necessary Session
Google Analytics (_ga, _gid) Website analytics Analytical 2 years / 24 hours
Cookie consent Remembers your cookie preferences Functional 12 months

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.

9. More Information

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

10. Contact Us

If you have any questions about our use of cookies, please contact us:

Fox Transport & Installations
2C Chartwell Point
Chartwell Dr, Wigston
LE18 2FT, United Kingdom

Email: sales@foxtransportltd.co.uk
Phone: 0116 201 9581

This Cookie Policy was last updated on December 2024.